> ## Documentation Index > Fetch the complete documentation index at: https://docs.stage3.app/llms.txt > Use this file to discover all available pages before exploring further. # Managing User Roles > Learn how to change team member roles and understand role responsibilities This feature is available to **Team Admins** and **Team Owners** only. ## Overview User roles determine what team members can do within your organization. As an administrator, you can change roles to match team members' responsibilities and level of trust within your organization. ## Understanding Role Hierarchy **Stage3** has three role levels: **Full Control** Complete access to all team features, settings, and administrative functions. Can manage billing, delete the team, and assign/remove other owners. **Administrative Access** Can manage team members, configure settings, and access all processes. Cannot manage billing or delete the team. **Standard Access** Can create and manage processes, participate in workflows, and view team KPIs. Cannot change team settings or manage members. ## How to Change User Roles Go to **Administration > Team Settings** to view your team roster in the "Team Members" section. Find the member whose role you want to change in the members list. Click on the current role displayed next to the member's name. A dropdown menu will appear with available roles. Choose the new role from the dropdown menu (e.g., promote a "Member" to "Administrator"). A confirmation dialog will appear. Review the role change and click **Confirm** to proceed. The role change takes effect immediately, and the team member's permissions are updated in real time. Changing roles affects what a team member can access and do. Notify the member when you change their role so they understand their new permissions. ## Role Responsibilities and Permissions ### Owner Capabilities Owners have unrestricted access to: * All administrative functions * Billing and subscription management * Adding and removing members * Assigning and removing Owner roles * Deleting the team * Configuring AI and integrations * Managing all processes and workflows * Accessing all KPIs and reports ### Administrator Capabilities Administrators can: * Invite and remove team members * Change roles (except cannot create/remove Owners) * Configure team settings and preferences * Enable/disable features * Manage all processes * View all KPIs and reports * Configure AI settings Administrators cannot: * Access billing information * Delete the team * Assign or remove Owner roles ### Member Capabilities Members can: * Create and manage their own processes * Participate in workflows * Take assessments * View team-wide KPIs * Collaborate with other members * Use AI features Members cannot: * Change team settings * Invite or remove members * Access administrative functions * Configure system-wide settings ## Promoting Team Members When promoting a team member to a higher role, consider: Ensure they have consistently used the platform appropriately and followed team guidelines. Only promote when the role matches their actual job responsibilities. Avoid unnecessary elevated access. Before promoting someone to Administrator or Owner, discuss what you expect from them in their new role. Higher roles have access to sensitive information and can make consequential changes. Ensure they understand the responsibility. ## Demoting Team Members Demoting a team member should be handled carefully: Demoting a team member may affect their ability to complete their work. Ensure you have discussed this change with them or have a valid reason for the change. Before demoting: 1. **Review their current responsibilities**: Ensure they do not need their current permissions for their work 2. **Communicate the change**: If appropriate, let them know their role is changing and why 3. **Transfer ownership**: If they own processes or data, reassign ownership before demoting 4. **Verify access needs**: Confirm they will still have access to what they need in their new role ## Role Change Best Practices Give team members the minimum level of access they need to do their work effectively. Keep track of why you assigned specific roles to team members, especially for administrative positions. Periodically audit team member roles to ensure they still match current responsibilities. Always notify team members when their role changes, even for promotions. Ensure at least two team members have Owner access to prevent lockout situations. When promoting someone to Administrator or Owner, provide guidance on their new responsibilities. ## Special Considerations ### Owner Role Changes Be extremely careful when assigning or removing Owner roles. Owners can delete the team, manage billing, and make irreversible changes. * Only Owners can assign or remove Owner roles * You cannot remove the Owner role from yourself if you are the last Owner * Consider having 2-3 Owners for redundancy ### Bulk Role Changes If you need to change roles for multiple team members: 1. Plan the changes in advance 2. Communicate with affected members 3. Make changes during off-peak hours if possible 4. Verify each change after completion If you need to change many roles at once, consider whether your team structure or processes need adjustment. ## Related Resources Learn how to invite new team members Understand how to remove team members Configure your team preferences